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Guides and walkthroughs for the ride.dev platform.

Trips, people, fleet, eligibility, funding sources, regions, and tenant settings.

The dashboard, reports, forecasting, section reports and daily analytics.

Finding, booking, changing and canceling trips, standing orders, journeys and readiness.

Reviewing Medicaid Eligibility Forms and 25+ mile forms, eligibility results and Eligible Facilities.

Running the day: the board, alerts, the Run View, working stops and moving trips.

Employees, passengers, guardians, partner users, sign-in accounts and emergency contacts.

The Intake Inbox, the Partner Desk, partner organizations, their portal users and agreements.

Regions, funding sources, tenants, credentials, imports, roles and API clients.

The billing sheet, auditors, remittances and reconciliation, for billers and finance.

Signing in, your password, two-step sign-in, your profile and signing out.

Managing vehicles, drivers, schedules, groups, and roster assignments.

Loading a date, solving the day, working the schedule, and getting it into MediRoutes.

Starting and ending a shift, working without signal, stops, app lock and location.

Requesting rides, tracking requests and trips, and signing in, for partner organizations.

System architecture, posture reports, and in-flight design proposals.

How to use the online ride request form: what you need, each step, deadlines and help.

Guides for school-district administrators managing student transportation.